Free shipping across Canada on all e-scooters & e-bikes

Support

Service support, product help, and answers to common questions.

Service Support

Authorized YADEA dealers across Canada handle service, repairs, and parts. Find the nearest one through the dealer locator or contact our service team.

Product Support

Owner manuals, charging guides, and troubleshooting walk-throughs are bundled with every order. Lost yours? Get in touch and we'll resend.

FAQ

How long does shipping take?

2–7 business days across most of Canada. Remote regions may take longer.

What's the warranty?

2-year limited warranty for Canadian customers. See the warranty page for full terms.

Can I test ride?

Yes — visit any authorized dealer for a test ride.

Do you ship to the US?

YADEA Canada serves Canadian customers only. US orders should go through YADEA US dealers.