Warranty for Canadian Customers
Our 2-year limited warranty, in plain English.
Coverage
YADEA Canada warrants new, original-purchase electric vehicles against defects in materials or workmanship for 24 months from the date of delivery to the original purchaser.
What's covered
- Frame, fork, and welds
- Motor and controller
- Battery pack (capacity above 70% of rated)
- Charger
- Lighting and electronics
What's not covered
- Wear items (tires, brake pads, grips, cables)
- Cosmetic damage
- Damage from accidents, modifications, or improper use
- Water damage from submersion
How to claim
Contact your authorized YADEA dealer or email service@yadeacanada.example with your order number and a description of the issue.